Trouble paying your mortgage? We're here to help you.
If you are having difficulty making payments on your mortgage, our Member Service Advocates are here to help you with a wealth of resources and information. Please call us anytime and we will be happy to help you look for a solution based on your unique situation, including a possible modification of your loan. You can reach us toll free at 1-800-334-2489, Option 4, or directly at 206-398-5757.
We also have financial counselors available through BALANCE, our financial fitness program. They have helped hundreds of members just like you. You can call them at 888-456-2227, or visit http://www.balancepro.net/.