Contact

Mailing Address for Loan Payments and Official Correspondence

Seattle Metropolitan Credit Union
1521 1st Ave S, Ste 500
Seattle, WA 98134

Debit and Credit Cards:

Senior Manager: Brent Richins, SVP of Service Operations

Credit Cards

  • Lost or Stolen Card/Disputes/Activation/General Inquiries: 855-609-3580
  • When calling from outside the United States: 540-707-4027

ATM and Debit Cards

Online Banking & Technical Support 

Senior Manager: Brent Richins, SVP of Service Operations

  • Secure Email: Log into Online Banking and click the MESSAGES link on the left to send secure inquiries and incident tickets to our Contact Center representatives 24/7. You can see a record of your past inquiries and get email alerts when your ticket has been updated. 

  • Call the Contact Center:206-398-5500 or 800-334-2489

Contact Center Hours:
Mon - Fri: 8:00AM - 6:00PM
Sat - 10:00AM - 2:00PM

Consumer and Mortgage Loans

Senior Management: Lee Pierce, VP of Lending

Status and General Inquiries

Insurance and Warranty Numbers:

Senior Management

Contact Form

Please do not include any sensitive information, such as member number, account info or social security numbers.

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