Contact Center

Speak to a real live member service expert in our Contact Center. 

Call the Contact Center

206-398-5500
or 800-334-2489

Mailing Address

Seattle Metropolitan Credit Union
1521 1st Ave S, Ste 500
Seattle, WA 98134

Contact Center Hours

Mon through Fri - 8am to 6pm
Sat - 10am to 2pm

Debit and Credit Card Numbers

ATM/Debit Lost/Stolen Card: 206-398-5500 / 800-992-3808

ATM/Debit Lost/Stolen Card (after hours): 800-992-3808

Credit Card Activation/General Inquiries/Disputes/Lost/Stolen: 855-609-3580

International Credit Card Activation/General Inquiries/Disputes/Lost/Stolen: 540-707-4027

Debit Card Activation: 800-992-3808

ATM/Debit Card PIN Change: 800-992-3808

Insurance and Warranty Numbers

TruStage Life Insurance (AD&D): 855-767-6893

Guaranteed Asset Protection (GAP):  800-826-9384

Warranty Information: 800-654-8455